Privacy Policy
Last updated: December 3, 2025
1. Introduction
ProductCraft ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.
2. Information We Collect
2.1 Personal Information
We collect information that you provide directly to us, including:
- Name and email address when you create an account
- Payment information processed through our payment provider, Paddle
- Product information and content you submit for description generation
2.2 Usage Information
We automatically collect certain information about your use of the Service, including:
- Usage statistics and analytics
- Device and browser information
- IP address and location data
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve the Service
- Process transactions and send related information
- Send technical notices, updates, and support messages
- Respond to your comments and questions
- Monitor and analyze usage patterns
4. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With service providers who assist us in operating the Service (e.g., payment processing, hosting)
- When required by law or to protect our rights
- In connection with a business transfer or merger
5. Data Storage and Security
We use industry-standard security measures to protect your information. Your data is stored securely using Supabase, which provides enterprise-grade security and encryption. However, no method of transmission over the Internet is 100% secure.
6. Third-Party Services
Our Service uses third-party services that may collect information:
- Supabase: Database and authentication services
- Paddle: Payment processing
- OpenAI: AI content generation
These services have their own privacy policies governing the use of your information.
7. Your Rights
You have the right to:
- Access and update your personal information
- Delete your account and associated data
- Opt-out of certain communications
- Request a copy of your data
8. Cookies and Tracking
We use cookies and similar tracking technologies to track activity on our Service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
9. Children's Privacy
Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
10. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: privacy@productcraftai.com